Q&A
Frequently Asked Questions
Find detailed explanations about our pricing, background checks, green products, and cleaning checklists.
You can request a free estimate using our online booking form or by calling us directly at (587) 441-4446. We respond to all requests within 24 hours.
No. We offer flexible arrangements: one-time cleanings, month-to-month, or structured long-term agreements. You are never locked in.
We support monthly invoicing for commercial accounts. Payments can be made via corporate cheque, direct deposit, e-transfer, or credit card.
Our standard business cleaning covers workstations, boardrooms, dusting, emptying trash and recycling, disinfecting high-touch areas, sanitizing restrooms, cleaning kitchenettes/breakrooms, and vacuuming and mopping floors.
Regular cleaning maintains cleanliness (dusting, mopping, trash, basic sanitizing). A deep clean targets neglected grime, scrubbing tile grout, baseboards, vents, ceiling fans, and behind kitchen equipment.
Yes. We maintain multiple crews, industrial equipment, and trucks to handle large, multi-unit, or phased commercial construction projects seamlessly.
Yes. Most commercial cleanings are done after hours (evenings and weekends) or overnight so we do not disrupt your operations.
We use detailed quality checklists, assign on-site supervisors for large accounts, and schedule regular client feedback check-ins to maintain consistent standards.
Yes. Every cleaner undergoes background checks, reference checks, hands-on training, and chemical safety education (WHMIS). We assign consistent staff to your account.
Yes. Pure Mint is fully licensed, carrying $5 million in liability insurance, WCB coverage for all staff, and commercial surety bonding for security.
Yes, our team arrives fully equipped with all commercial-grade cleaning products, microfibers, vacuums, and scrubbers. You don't need to supply anything.
No, we provide all supplies, vacuums, and tools. If you have specific preferred products, you can let us know and we are happy to use them.
Yes. We prioritize certified green, bio-based cleaning solutions that are non-toxic, biodegradable, and safe for humans, pets, and the environment.
Have a custom question?
If your question isn't answered here, feel free to contact Sam or Salome directly for clarifying details.